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Technical Support

If your organisation is using computers, the chances are you've sometimes found yourself needing IT support.

If you only need help on an ad-hoc basis, and don't require weekly tech support visits, then our pay-as-you go option is for you. If you would like us to visit you regularly to carry out maintenance and support tasks, then take a look at our regular support contract.

Regular Support

The Blue Lizard offers an excellent value support package including weekly or monthly scheduled support at your premises, remote support and helpdesk, backup and recovery (where a suitable backup device exists), upgrades and maintenance. Our fixed-price contracts start at just 150 + VAT per month.

During the scheduled support visits, our friendly and knowledgeable staff will provide immediate user support, maintenance tasks covering your network, computers and software, installations and updates, including software patches and fixes, maintenance of your corporate infrastructure, configuration management.

We will also conduct confidential software licensing and security audits at your request.

Our Quote Calculator can give you an instant idea of what you can expect to pay for regular support. Alternatively, contact us to have an engineer call you to discuss your requirements.

One-off Support

We can also provide pay-as-you-go IT support and troubleshooting to London-based organisations. We charge by the hour, and offer a discount to charitable organisations. For an immediate estimate of our ad-hoc IT support charges, please visit our quote calculator and select the pay-as-you-go option, or contact us for professional feedback on your IT problem.

Trained experts

All Microsoft® server work is undertaken by staff who are fully trained Microsoft® Certified Professionals with many years of experience.

However, our expertise doesn't stop at Microsoft® and we are not tied to any particular vendor, so we will always endeavour to find the solution that best fits your requirements.

Learn more about our policy of impartiality ...

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